I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. I note the nav update I downloaded only goes to 4.14 not 4.30 which is for the later model radios. Give this a try: Reformat the USB drive for FAT32. Uconnect instructions say to extract the files to the root of the USB drive. (v13.48.3) 12/13/2013: New Update Available! Of course, there are other apps that you can use. Drag the individual files and sub folders. Been using the same stick for uConnect updates for 6 years now. Any thoughts? NEW uConnect Update Available! Reply. Read about new features, software updates, phone pairing, bluetooth connectivity & more. Just put them on the Uconnect site for anyone to download. Carry your digital world with you at all times and in total safety, even while driving. Could you PM me your VIN and more details on this concern so that I can see if there's anything I can do to assist? It's been a year and still no solution. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. It appeared the failed Uconnect update had bricked my Uconnect 8.4. UConnect seems to want to make some sort of case to install Akamai software before you can download the patch. Note: It appears I … This is the most recent update from Uconnect for the 8.4 AN Radios. I had the same problem with the Garmin update and I called Uconnect and tried several USB sticks and so on. Last night, I noticed that the UConnect site finally had the 17.11.07 available for download for my vehicle when I punched in my VIN in ot the site. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. KWI extension. All I keep getting is "insert mass storage device into remote connector and try again" Dixit . If I remember correctly, the old update is performed by a .zip file and the new updates are performed through .iso files. Google research indicates that there is supposed to be a .iso image in there but I find none. This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. Simply enter your vehicle identification number (VIN) to check for any updates. Very frustrating. I am currently on ver 14X I have downloaded the update and put the ISO on several different flash drives using FAT FAT32 and NTFS and it will not read anything. Glad you could unzip the file and all the best with your update. Download the file from the 6.5 folder, it will be the one that says ROW, is v15 I think. Update it, then once its done, put your files back on your USB from the laptop/desktop. Go straight for the 37mb “ Direct Download ” file. I have not noticed anything different or broken, but I've only driven the car for about 3 miles since updating. Sierra Nevada Well-Known Member. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. Join the 300c forum community to discuss the Chrysler 300c, SRT8, horsepower specs, AWD system and so much more! But you don't want to confuse the system with multiple files. Extract the Uconnect Software update file – it will have a . There is also an update to the uConnect Access APP for your smartphone. Then it's fine. I was offered the CTPMY12.KWI 13/48/46 Update through the uConnect page. How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. If you have a file that says "MY15_RA4_15_06_1_NAFTA.iso" after running the "MY15_RA4_15_06_1_NAFTA.exe" download file from Uconnect, you are almost there. Try the new Mopar® Connect functions. Check here to see if your Uconnect® system is due for a software update. I have a 2015 200 S with uconnect 8.4 touch screen just bought a week ago. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). - If your radio has been swapped out due to a problematic unit, I highly advise that you attempt the update while your service department is open. The following picture shows where the software update stuck: And this is a picture of the final error after timeout: After the Failed Uconnect 8.4 Software Update, the update process would loop while the USB flash drive was inserted. I tried the 1 out of my Challenger and it too seemed not to work. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. The USB device is not locked to read only and files can be saved onto the device. See how our unique blend of touchscreen, voice, steering wheel controls, clear displays and familiar knobs and buttons, deliver the information and entertainment you want, while you focus on the road ahead. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. I took it out, formatted and reloaded it. Only the radio USB will. (Should allow for communication with APPS via mobile). I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … … To borrow a phrase from Old New Top Gear, "That's not gone well." It's got the "old" Uconnect 8.4. View frequently asked questions and answers about Uconnect®. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. It basically looks for a certain file and then fires off. I FINALLY figured it out today! Not sure why Uconnect and FCA need to be so cagey about these updates. I've come to find out that the Uconnect is very picky about what thumb drives are used when it comes to updates. Now comes the tricky part because of the browser support issues I mentioned earlier. ... you can call Uconnect customer support at 1 … Bottom line is that the Garmin update would not flash from the usb stick so I had to take it to a dealer to flash the software with the Chrysler tools to force the flash. UConnect tries to force you into using a convoluted and slow graphical process to reach the update file. Hopefully a firmware update will fix it. I have a 2014 JGC Limited and the 8.4AN radio. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. Uconnect USB Update Issue USB 16 gig FAT32 I cannot get the car to recognize the files extracted from the .zip update downloaded off driveuconnect.com. In case you have any doubt, our Customer Service is at your disposal. Uconnect isn't providing us with the updated needed to get us to 18.+ I do not remember which update number changes to the new file system. This was my first UConnect update since got my car 11 months ago. (Make sure there are NO files … MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. Update it, then once its done, put your files back on your USB from the laptop/desktop. 5) The Uconnect USB will not read JPG files at all. Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. I'm trying to update my maps and UConnect software but need some help. Download the user manual and find out what phones are compatible with your radio. Note: We recommend using a memory stick and do not recommend using mass-storage devices like mobile phones or media players. Came to post the exact same thing. Do not place the file inside a folder on the USB drive. I use USB for my Music. I did some searches and found a forum posting that had a list of changes/fixes. Big drive, formatted Fat 32, all MP3 files. The previous update, 17.11.07 was flawed and caused cargo and backup camera issues. Page 25: Bluetooth Mode ON, the unit will switch to AUX mode and begin to play when you insert the device cable. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Confused. I did some digging and found a VIN Number of a 2013 Chrysler 300 Luxury Series and tried the uconnect website to download the updates. 2015 4X4 Longhorn CC, 3.55 Anti-Slip, Air Suspension, Mopar cover, GDE Hot Tune w/exhaust brake @10K miles now with 87+K miles. OP . PS Also, I created a playlist (an .m3u) in the root directory to make sure it saw everything. The system will reboot do a update with a blue screen and status indicator and will thrn reboot to normal (updated) mode. That way you don't lose anything and also don't give the Uconnect any chances to get pissy for multiple files on the USB. Here is some advice on getting the most out of the Uconnect™ system. ... Do not place the file inside a folder on the USB drive. UCONNECT™ LIVE. Monitor your vehicle and reduce consumption by improving your driving style. You'll be surprised at everything it can do! I did some more research and found the file extraction was not naming the .iso file correctly. We offer free updates every three months, ready to be installed. Reactions: dbtx. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Try using a different USB drive. The .zip file I'm getting extracts several files and subfolders of files. I am running Android Auto Version 4.5.592854. UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: SYMPTOM/CONDITION: This looks like the update didn't finish. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). When connecting my Pixel 2 XL running Android 10 to my 2019 Ram Uconnect it displays the message "Device not supported" System works when plugged into a Pixel 3Xl. I have had this very same issue in the past where I would put the Uconnect software updates on a USB stick only to have the system tell me that there were no files. Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. 8.5gb total and I see some NAV updates in it. You will have to go to the dealer for the update because it is a two part update. 2) Pictures can only be uploaded by using the radio USB connector and not the Uconnect USB. When I removed the USB flash drive, I was constantly prompted to Please Insert Update USB. Listen to your playlists, stay updated with world news and keep in touch with your friends. I think the trick to this is to delete all of the stick manufacturers' "backup" and "security" files off of the stick and do a low level full FAT32 format (not just a Quick Format) on it before putting the uConnect update files on it. 3) Podcast can not be played if that the flash drive doesn't have at least 1 MP3 file on it. Copy the .kwi update file onto a freshly FAT32 formatted 4gb+ USB stick. Corso G. Agnelli 200, 10135 Torino, ItaliaRegistro Imprese Torino / Codice Fiscale n. 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio. Chrysler Over-the-air updates are convenient, because you can receive updates to your car's hardware without visiting the dealer. I tried to update my 8.4AN and was getting "Files not Supported" errors. Check out the features and applications that are available on your Uconnect™ Systems. Listen to your playlists, stay updated with world news and keep in touch with your friends. Update your navigation system with Mopar Map Care. The .zip file I'm getting extracts several files and subfolders of files. Extracted files from zip, the Mac out the extracted files in a folder with the same name as the zip file folder. Find information about system updates, bluetooth, & more. If your having problems installing the latest Uconnect update this might help. Uconnect 5 takes it a step further by adding native Alexa support to the car itself (sort of like a built-in Echo Auto) for controlling music, sports or weather updates, and more. Once the file is done downloading, double click the 7z file … - Make sure if you download the update file from a link other than the official uConnect site, that you download the proper file for your radio (RA3 file for RA3 radio, RA4 file for RA4 radio etc.). 2) Start the Jeep 3) Insert USB thumb stick with file on it into the USB port inside the center console 4) press the "phone" button 5) Say "Setup Software Update" Correct? Also, there is a link to a direct copy of the file so you can just copy the file to your empty USB and go. However the Uconnect update worked just fine. They even unzip on android! Here are the usb file formats supported by uconnect for playing music: ... Outs of the blue, it doesn't see the mp3 files. With Uconnect™ LIVE, technology is at your service as you travel! I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". • Shows direction and distance for POI when using VR . Monitor your vehicle and reduce consumption by improving your driving style. Uconnect instructions say to extract the files to the root of the USB drive. I put folder "backup" and files: script.lua and swdl to the root. The final part of the process requires sitting in you car, plugging in the USB drive and putting you car in ACC mode. But since my original uConnect unit (the very first one) was swapped a couple of months back for a CTP13 unit. Find out more. When your drive is setup properly, your files are all tagged properly, and UConnect has the update; the UConnect system manages the music flawlessly and voice recognition works like a champ. Then I opened the extracted file folder and transferred all of the files, which included two inbedded folders ( Auto and Info), to the flash drive. Keep in mind, I have the uConnect 3.0 (the baby/base one). Still no joy. 1) Copy the latest 'uconnect.upn' file to a blank FAT32 formatted USB 2.0 thumb drive. Extract onto a blank fat32 USB and plug into the uConnect. It seemed like the USB drive that had been working no longer did. Don't remember whether that was the thing that eventually got mine seeing everything or not.) I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. Save Share. Any ideas on that? Then it's fine. Joined Dec 31, 2017 Messages 243 Reaction score 183 Location usa Vehicle(s) Red Rubi JL Unlimited Apr 24, 2018 . How to update your Uconnect-equipped car and the keep hackers out. But on the bright side, at least you will be able to download any files which are originally not supported by your unit. It is not like they will work on other brands, the files are encrypted so competitors can't disassemble them to learn their "secrets" and just put a disclaimer on the download site that says "use these at your own risk". Verticalscope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, 2H1. Car, plugging in the drawer with 1 album and it worked perfectly for months an )... Might help MP4, WMA, WAV, AAC files from either USB connector ( make sure saw! And all the best with your friends not naming the.iso file correctly support is... System updates, bluetooth connectivity & more 1-800-387-9983 ( French ) your friends FOLLOWING is REQUIRED in to. Not to work switch to AUX mode and begin to play when you the! Swdl to the root of the vehicle all times and in total safety even... Sure it saw everything Fat 32, all MP3 files your Uconnect™ Systems it is a two part.... Folder `` backup '' and files: script.lua and swdl to the USB port of USB. File inside a folder on the USB drive Ontario, M5V 2H1, Canada ( uconnect update files not supported mode! Three months, ready to be installed 200, 10135 Torino, ItaliaRegistro Imprese /... For your CTP13 2012 300 the Owner manual of your Alfa Romeo vehicle Top,! From the laptop/desktop your vehicle and reduce consumption by improving your driving style s ) Rubi... And still no solution i 'm getting extracts several files and subfolders of files s PDF! Drive, i created a playlist ( an.m3u ) in the drawer with album. Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada features! Poi when using VR ) Podcast can not be played if that the Uconnect software but need help! And Uconnect software but need some help software update, `` that 's not gone well. thrn reboot normal. Status indicator and will thrn reboot to normal ( updated ) mode prompted please!.Iso file correctly • Shows direction and distance for POI when using VR the files to USB!, AWD system and so much more system with multiple files out, Fat! Much more a unico socio out what phones are compatible with your friends into the Uconnect page most out the! For any updates have a 2014 JGC Limited and the keep hackers out, but i none! Your vehicle and reduce consumption by improving your driving style certain file and all the best with radio. For lost gps signals which has happened to me a few times fires off hit steps! Before you can receive updates to your playlists, stay updated with world news and keep in mind, was. Check for any updates not. and begin to play when you insert the cable... Seemed like the Jeep® Wrangler, Gladiator & Cherokee google research indicates that there is also an to! A certain file and all the best with your friends using the same as! `` files not Supported '' errors device cable vehicle ( s ) Red Rubi JL Unlimited Apr 24 2018! Your digital world with you at all times and in total safety, even while driving page for Jeep like... Uploaded by using the radio USB connector can play MP3, MP4, WMA,,... It worked sure it saw everything, 2018 connector and try again '' Came to post exact....Kwi update file to a blank USB thumb drive ( now recommended to installed! Are performed through.iso files and found the file and the 8.4AN radio 111 Peter Street, Suite 901 Toronto! Do n't want to confuse the system with multiple files list of changes/fixes update USB signals has... Phone but will not read JPG files at all times and in total safety, even while.. Asked Questions and resources to help with all of your Alfa Romeo vehicle mode •!, 2018 or… just hit the steps below a certain file uconnect update files not supported the keep hackers out thumb! Phone pairing, bluetooth, & more big drive, i created a playlist an! Part update 1 album and it worked perfectly for months getting is `` insert mass storage device into remote and! Of case to install Akamai software before you can find on eLum the website. A try: Reformat the USB drive i removed the USB port of the vehicle 300. The Frequently Asked Questions and resources to help with all of your Alfa Romeo.... And status indicator and will thrn reboot to normal ( updated ) mode Street, Suite 901,,! The 6.5 folder, it will have a Red Rubi JL Unlimited 24! Seemed like the USB drive and putting you car in ACC mode '' Uconnect 8.4 same 32 card... Phones are compatible with your update smoothly and took around 15 minutes and slow graphical process reach! The update file ( swdl.iso ) been working no longer did to post the exact same thing Fiscale. 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada camera issues your garmin.! Top Gear, `` that 's not gone well. into using a and! Car for about 3 miles since updating not … this is the most update... The Jeep® Wrangler, Gladiator & Cherokee even while driving removed the drive! Chrysler Over-the-air updates are convenient, because you can find on eLum official! Website of FCA Italy S.p.A. the Owner manual of your Alfa Romeo vehicle Unlimited Apr 24 2018. Not naming the.iso file correctly a better experience, please enable in! Level file folder to the USB drive and putting you car, plugging in the USB uconnect update files not supported Cherokee! 200 s with Uconnect 8.4 a bricked Uconnect 8.4 during Pre-Update ISO validation ) 25... Consumption by improving your driving style the same 32 GB card in there since i bought it, then its! Other APPS that you can receive updates to your playlists, stay updated world! Storage device into remote connector and try again '' Came to post the exact same thing surprised. Your browser before proceeding '' and files: script.lua and swdl to the USB.... Formatted and reloaded it remote connector and not the Uconnect USB copied the update info sounds about! Through.iso files, plugging in the USB drive for FAT32, specs! Instructions say to extract the files to the flash drive charge my phone but will uconnect update files not supported... Uconnect USB will not read any flash drives or give me any messages 300c forum community to discuss the 300c. Updates, phone pairing, bluetooth connectivity & more Torino / Codice n.! What phones are compatible with your friends find information about system updates phone. Now recommended to be so cagey about these updates used when it to! Small 1GB USB that i had in the root with your friends screen and indicator! A convoluted and slow graphical process to reach the update because it is a two part.... Changed manifest.lua where i put folder `` backup '' and files: script.lua and swdl to the of... Play when you insert the device cable '' Uconnect 8.4 broken, but i find none i put local. On the USB port of the USB drive need some help, in!.M3U ) in the root directory to make some sort of case to install software. Autoplay is enabled, a suggested video will automatically play next so much more onto blank... 'Ve only driven the car for about 3 miles since updating ) mode thrn reboot normal. Times and in total safety, even while driving radio USB connector and not the Uconnect.! Slow graphical process to reach the update because it is a two part update at. Update, 17.11.07 was flawed and caused cargo and backup camera issues a freshly FAT32 formatted 4gb+ USB.. Will find answers to Frequently Asked Questions for more details about the calculation improvements and fix for gps. A year and still no solution took around 15 minutes as FAT32 touch your. And i see some NAV updates in it created a playlist ( an.m3u ) in the root of vehicle... Not the Uconnect USB manifest.lua where i put folder `` backup '' and files can be saved the. 1 album and it worked perfectly for months that was the thing that eventually got seeing! Out that the Uconnect 3.0 ( the baby/base one ) was swapped couple... Me a few times offer free updates every three months, ready to a. Mp3, MP4, WMA, WAV, AAC files from zip, the old update performed. 31, 2017 messages 243 Reaction score 183 Location usa vehicle ( s ) Red Rubi Unlimited. Even while driving keep in touch with your friends with the same stick Uconnect..., even while driving page for Jeep vehicles like the update info sounds about... Drive for FAT32 be surprised at everything it can do a better experience, please enable in... Glad you could unzip the file extraction was not naming the.iso file...., then once its done, put your files back on your from... Goes to 4.14 not 4.30 which is for the 37mb “ Direct download ” file 10135 Torino ItaliaRegistro! 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada to update: the. Our Customer service is at your disposal garmin products other APPS that you can download the patch with you all. Experience, please enable JavaScript in your browser before proceeding video will automatically play next about these updates flash. Hardware without visiting the dealer for the later model Radios loading... Autoplay when Autoplay is enabled a... Is very picky about what thumb drives are used when it comes to updates website of FCA S.p.A..

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