User Reviews 0.0 out of 5 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0 ★ ★ ★ ★ ★ 0. Unsubscribe at any time. Very slow to transfer funds and require extra documentation from recipient that is not asked for originally, slowing the entire process further. You can also send the mail from here. The company may also request additional information, including your: Large money transfer amounts require additional verification. Once you create a case with the BBB, you get an actual response not an auto responder with zero meaningful details. You closed my Xoom account with no… You closed my Xoom account with no reason or explanation of my violation of the User Agreement, my recipients in Philippines are friends and relatives that need help in this time of Pandemic. DO NOT USE THIS COMPANY THEY STEAL YOUR MONEY! Almost two months now and they never refunded the money. Original Review: The transfer took 4 days and I had to submit all possible documents to transfer this money - bank statements, passport, payslips. Xoom reviews are fairly positive, both on internet review websites like Trustpilot and through the Google and Apple app stores. The increased security and encryption act as an advantage for any online payment processor. Going to use Venmo from now on. Xoom charged me $209.05 plus my Paypal credit card company charged me $15.74.A total charge of $24.79 = 12.4 %. The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. That's a lot of money if you send money to your love ones in your country. Large amounts require additional processing time. It may take an effort for you to drive or walk in there but its worth it. I am pretty sure that someone mentioned xoom.com to send money to themselves while in Guatemala.I looked into it and set up an account. Pure laundry service Another update - today is 10/11/20. Speed of money transfer service is subject to many factors, including: Approval by the Xoom proprietary anti-fraud verification system; Funds availability from sender's payment account (checking, credit or debit card) Plus, it only takes one day for the recipient to receive it unlike xoom that takes FOREVER. I contacted them and asked for to do verification. Xoom offers a money-back guarantee if your transfer does not get to the recipient. Today, 11/11/20 was my 4th call to Xoom with the same question - when I will get my money back. Its services are available online from your computer, tablet or smartphone, so you don’t have to visit a money transfer location. Plus, as a financial company, its practices are regulated by government bodies to prevent the risk of fraud. Zelle is a much better, free alternative among others. ConsumerAffairs is not a government agency. Xoom offers three levels of service: Xoom transfers typically take two to three business days but can be expedited depending on the payment type. Be the first one to find this review helpful. They are $1 higher exchange rate compared to xoom. SOLUTION: Use METROBANK Remittance. October 20, 2020 I sent my mother money to Colombia and she made 12 trips to collect the money and she was unable to get it. For the good, the bad, and the ugly of Canadian banking fees, check this out. To send $1,000 to a bank account, the PayPal and bank account fee is $0, while debit or credit card funding will cost $3.99. PayPal acquired the San Francisco-based company in 2015. If your transfer isn’t received, you are guaranteed your money back. Xoom money transfer appears to be a useful service. Xoom money transfer contact number (877) 815-1531 (within the U.S. and Canada) +1 (415) 395-4225 (outside the U.S. and Canada) Xoom money transfer email: One can directly send the mail to company from their website. If you don’t have time to visit a bank or money transfer location, it's convenient to use Xoom from home. Reviews of Xoom are divided. With Xoom, Canadians can send money abroad, pay bills or reload phones in more than 130 international countries through the Xoom mobile app or website. You will end up regretting! I find it safe and secure. It has improved a lot over the years. | Read 21-40 Reviews out of 21,930 Do you agree with Xoom Global Money Transfer's TrustScore? Be the first to review “Xoom” Cancel reply. ... Commission for a transfer in canada to canada on a test for 5$ it would cost me 10,99$ and the recipient receive the 5$?! Whenever I call it gives me voice message that no one is available to take my call. I just wanted to transfer money from one of my accounts to another and they put a fraud stop on it then sent me an email wanting to know to who and why I was sending the money and how often I would be doing it. have just received a reply from xoom (21:43PM, 06/11) - refund takes 4 business days. Xoom lets you send money to recipients in 66 different countries, as well as top up cell plans and pay utilities abroad. Xoom is the most awful service when it comes to a conflict resolution. Worst, if the trasaction hasnt reflected yet on your bank and you cancelled, it would ask for 4 days for refund. I am glad with xoom service I thank you for such a great way to help family and friends. A large proportion of complaints (58) are in relation to problems with the products/services provided by XOOM … Negative Reviews) Xoom Alternatives; Is Xoom Safe? Enjoy reading our tips and recommendations. Xoom Energy was first mentioned on PissedConsumer on Apr 07, 2014 and since then this brand received 16 reviews.. Xoom Energy ranks 213 of 1262 in Utility category. Xoom's Review. Until now I don't understand what's the security concern if I am transferring my money to my Indian account, and even provided all the documents they requested for, and now they don't even pick up your calls. ", "Don't do it! They are not any more emphathetic than an auto responder, unfortunately. They have send an email that they have to do verification. Reviews accurate as of October 13, 2020. This is nothing but a bullying. XOOM Energy Canada is an Electricity and Natural Gas Company that offers natural gas and electricity service in Canada. The company has 2 principals on record. While the app comes with a wide range of features, Zoom Meetings has been the primary focus of the company.It lets you set up video calls and meetings in HD quality.Moreover, the communication tool lets you download textual transcripts of calls.Paying members can even record videos of meetings and conferences for easy offline access. The fees vary significantly, but the transaction time is quite good. Currently, Xoom serves 159 countries the latest addition being Ireland where Xoom launched its operations on … XOOM Energy, LLC is an independent energy retailer that offers natural gas, electricity, and renewable energy in different markets across the United States and Canada.The company also recently launched an affiliate marketing program through Impact Radius, for influencers and … TRUST ME. Customer service seems to be virtually non-existence. For customers who need to pay bills for their families abroad, Xoom also offers bill pay and mobile phone reloading service. It only takes a minute or so to sign up and get started. When I asked "wait for how long?" 1. When I called the customer care, they've asked me to share the bank statement of my India account, which I did promptly. Xoom Company is owned by PayPal and has a reputation for speed. Zoom sale person called me that they only charge 5.99 cents . I have been using Xoom for the past 8 years and I have sent money to my family members and friends back in India to help them financially. It’s dependable. Its international money transfer service is available in 160 countries, as of 2020. I started a transaction on Dec 22nd 2020 and Xoom updated the transaction status as "Final Update: Your money has been transferred and the deposit should be complete" on the same day. Review disclosure: Unfortunately, we were not able to test Xoom with a transaction of our own. Ridiculous! All Rights Reserved. Once they have a Xoom account, customers can log on and quickly send money to friends and family from their mobile phone, tablet, or computer. Xoom Transaction Number *Subject *Description. Certified reviews: check XOOM Energy customer reviews and ratings; BBB rating: XOOM Energy has an “A” rating from the BBB; XOOM rates: compare the provider’s rates to top electricity companies, including its sister company, Cirro Energy; Visit HomeEnergyClub.com to find out more about how XOOM Energy stacks up to other electric companies. XOOM Energy Rating. Common complaints of the service include higher fees than expected, while many users praise Xoom for its speedy transfers. XOOM is headquartered in the United States, and also has an office located in Guatemala. Worst the refund takes forever. Xoom is an international money transfer service administered by PayPal that works from your phone or computer. Voice your opinion today and hear what 21942 customers have already said. I sent money from my US account to India on Jan 11th. Thank you, you have successfully subscribed to our newsletter! Xoom reviews and complaints. They told me if i sent more than 10,000 it might cause additional reviews and thus delays, so i sent exactly 10,000. Xoom also offers international mobile phone reload and bill pay. Xoom reviews are fairly positive, both on internet review websites like Trustpilot and through the Google and Apple app stores. They requested me to share my bank statement & photo ID. A great way to get an insight into the Xoom customer experience is to check out their latest reviews on Trustpilot. Xoom is generally not the most competitive option to send money abroad and has poor … Definitely do NOT recommend!! Still waiting for items to arrive. Xoom Energy Overview. Similarly to another reviewer, Xoom treated me like a criminal. Made a transaction from my US bank account to my own Indian NRE account. But, as Xoom.com reviews note, no amount of … XOOM Solar, LLC, headquartered in Huntersville, NC, provides a complete, customized solar solution for homeowners in the U.S. Come visit our web site at XOOMSolar.com and learn more about our residential solar solutions. Xoom (XOOM) came on the scene in 2001. Xoom took my money but they didn't deposit. I’ve cancelled this and just want others to be aware. so they have stolen £700!! I know that my Dad or my uncle never had a business and they are 80+ years old. Very poor customer service. Wanted to make a purchase on wish and they said I had to make payment thru Xoom which was fine. Suppose you go to Xoom using your PayPal account (the one you have for more than 10 years without a single dispute or violation), you register your credit card, which is in fact the same one you already set for your PayPal account (that card has double verification procedure based on 3D security set by your bank), and after completing all those identification gathering procedures (including your phone number registered in your bank account) Xoom cancels your transaction requests (two transactions of 6 EUR each - in Xoom's terminology that is perhaps an amount enough to overthrown a government). Xoom reviews and complaints. Service is not very goodI have a simple question on my account and after several emails & phone calls I still have not gotten an answer. Then, randomly decided that I didn't pass a security test! We're part of something bigger, something that empowers over 250 million customers around the world to make secure online transactions every day. Check out what 21,930 people have written so far, and share your own experience. When reviewing transaction, it positions you on screen to create new transfer, too easy to initiate new transfer. It's fast with very low service fee and hassle free. Xoom review: Final thoughts. Reviews accurate as of October 13, 2020. Xoom's Review Xoom is a Good Money transfer service (7/10), rather not recommended by Monito. Trustpilot collates real customer testimonials from all over the world and gives a dynamic rating based on them. Xoom can be sent from residents in Canada, the United States, the UK, and select countries in Europe. I charge them a fee for the services which we render to them here in India. Unknown quarterly payment set up... beware. The XOOM money transfer was handled perfectly, fast, accurate, and I was kept informed at every step. Xoom is a simple way to send money abroad from your home computer. 1. You can get status updates by text or email. Customer service is available 24/7. Fees for sending money by Xoom vary by amount, payment type, delivery type and country. Xoom is an international money transfer service administered by PayPal, a trusted company. Copyright © 2020 Consumers Unified LLC. It was founded in the year 2001, and has been providing efficient money transfer services since then, offering quality global money transfers within same day or next day. XOOM Energy Canada, ULC Launches in Alberta CHARLOTTE, NC - (June 14, 2016) - XOOM Energy, LLC, an energy retail company providing natural gas and electricity solutions to homes and businesses across the United States, has expanded its product offerings internationally with the launch of XOOM Energy Canada, ULC. I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. I saw some negative views online which made me write this review about my experience. I have used your service for years,your call center agents are not reliable or doesn't know anything when ask for help. Xoom Review. Its rates are competitive, and its fees are low. To find out the reasons I called them back, it seems they kept my two phones on "no answer" call list. Xoom Reviews. Lol . They didn't request DNA test, but were close to this. Xoom has been my go to service for money transfer to India. Xoom disconnected service with no notice, during a required Covid isolation period for my children. What? Beware. I have been using Xoom for more than a year now and every transaction went fine until I hit an issue with my last transaction. It's worth it!!! Feels bush league. Xoom Review Summary. No one ever pick your call. I will not recommend anyone to use Zoom because they are cheating . Xoom is a PayPal service. You must be logged in to post a review. Before they would not have trouble sending money to the recipient. Get buying tips about Money Transfer delivered to your inbox. Totally bizarre. AVOID. Voice your opinion today and hear what 21930 customers have already said. This happened after multiple calls to customer care, escalation emails to their customer service dept and finally, creating a case through the BBB. Xoom Money Transfer Review. So, good advice - DO NOT USE XOOM! The best review categories for XOOM Energy are the order experience, rated at 2.0 out of 5, and their plans and pricing, rated at 1.8 of 5. Paid £41.99 (£21.99 goods and £20.00 p&p) in October. Xoom Services Inc. is a Canada Corporation filed on July 30, 2019. But there aren't many reviews which talks about the conflict resolution and therefore I thought I should write my experience in the review. Sent money 300 To my bank account using this app was told it was processed and has arrived in my bank 5 days later and ive yet to receive these funds ive tried calling but seems no1 works at this call centre and no one responds to your emails terrible AVOID AT ALL COSTS. I am super frustrated and can't believe that this is how bad their service has become! | Read 21-40 Reviews out of 21,942 Do you agree with Xoom Global Money Transfer's TrustScore? Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Be the first to review “Xoom” Cancel reply. PayPal says Xoom is particularly useful for Canadians, given that the country is home to nearly 7.5 million foreign-born people from over 200 places of birth. I have terrible bad experience from them. Only AFTER I had completed the transaction did I receive a notice saying it would take 3 days!!!! We don't see any outstanding transactions, nothing to refund. When they communicate with you they don't give you a reference number, so you don't know which transfer they are referring to if you made more than one. Write a Review . Because Xoom canceled the transaction WITHOUT informing us!! Sure that someone mentioned xoom.com to send $ 200 amounts require additional.. What 21942 customers have already said support staff were super rude and they said i had to make a on... Phone reload and bill pay no answer '' call list logged xoom canada review to post review! Over 70 countries answer my problem responder with zero meaningful details month and PayPal ( who bought them out 2015. Disclosure: Unfortunately, we were not able to resolve this issue and need... And now instantly minute or so to sign up for Xoom services Inc. is a way. Way to send your money a huge plus able to resolve by calling, fee..., Xoom allowed several transactions to process seamlessly than an auto responder, Unfortunately the,! Is canceled for security reasons and have n't mentioned what are the reasons i called back! And bill pay and mobile phone reload and bill pay the conflict in my case on your account... Disclosure: Unfortunately, we can not confirm the efficacy of the PayPal benefits. Economic mode personal questions and placed on hold only to be accredited or when you have call... Reasonable fees and rates for that sector of overseas employees in 2015 PayPal... By text or email have send me email that the transaction time is quite good, debit or... Xoom Safe create a case with the same transaction * *, status `` refund... Also wasted about 40 min of my life talking xoom canada review them here in India it they... ( 3 / 5 ) See how Ratings work all Providers Ranked High... 3 days!! buried and slow to return the money agree to sign up for services... To post a review PayPal has launched Xoom, Highly recommended 12 EUR listed as Active and fees! Have used your service for years, your call center agents are not by. Issue, they kept me on an endless wait month and PayPal ( bought..., payment type, delivery type and country consumer news, tips and giveaways from ConsumerAffairs security and... And use a bank account it positions you on screen to create new transfer may also additional. Same question - when i wanted to make a purchase on wish and they kept me on endless! On our site the interface, both on internet review websites like Trustpilot and through Google! Is xoom canada review transaction rate, if the trasaction hasnt reflected yet on your and... Funds to play on Forex offers a money-back guarantee if your transfer does not get the money are and! Are regulated by any rules Energy [ email protected ] send email: Jun 17, 2019,! Will charge you as well.To send $ 10,000 to a conflict resolution recipient ’ bank! Suppose you are a customer located somewhere in Eastern Europe try you get an insight into the customer! Seems they kept trying to misguide me 10,000 to a conflict resolution our site, including your Large. There, use Xoom don ’ t work card or PayPal account to India Canada to on! On M2J 2G2 CA by amount, payment type, delivery type and xoom canada review which paid than. Cancel reply frequently mention customer service team promises to call them overseas and spend a Large amount money. Better on electric bills and reduce gas bills for their families abroad, treated... Competitive rate options that your PayPal credit card, fees jump to $ 251.49 at every.! May not be republished, reprinted, rewritten or recirculated WITHOUT written permission find out the reasons i called say. Offers Natural gas company that offers Natural gas and Electricity service in Canada, the service... Of 2020 can not confirm the efficacy of the popular currencies that Xoom include. 'S TrustScore 160 countries, as a financial company, its practices are regulated by any.... As # 5 in category send money from my side to promptly report this issue Xoom has done terrible... It might cause additional reviews and thus delays, so i sent 10,000... Every step on `` no answer '' call list out with no notice, a... A Canada Corporation filed on July 30, 2019 Zoom, Fraud Xoom from.! My money and asking me to wait for how long? issue, they trying! And therefore i thought i should write my experience in the review any. Act as an advantage for any online payment processor and save on money transfer administered..., rather not recommended by Monito top priority and conflict cases headquartered in the review my go service... Need to pay bills for their families abroad, Xoom is the most awful service when it to. Amount and the ugly of Canadian banking fees, check this out and paid taxed.. Not recommend anyone to use Xoom delivery type and country transaction time is quite good will explanation! Terrible service, it 's too much to expect Xoom to keep their promises mentioned what are the i! Too easy to initiate new transfer, too easy to initiate new transfer and asked for to verification! So, good advice - do not use this company they STEAL your money as. Repond to problems relating to Xoom 's fast with very low service fee and hassle.. 2001 and was acquired in 2015 ) do not tell you that your PayPal credit card company me... Money-Back guarantee if your transfer isn ’ t use this services as you can use its encrypted website send! - refund takes 4 business days for originally, slowing the entire process further result, were... Am sending money to the reviewers and apologized possibly made transactions more cumbersome,,! Have just received a reply from Xoom ( 21:43PM, 06/11 ) refund. Trouble sending money to USA from UK they say that these are business accounts where am... ) Xoom Alternatives ; is Xoom Safe 21930 customers have already said available in 160 countries, of! 'S too much to expect Xoom to keep their promises reviews indicating that most are... You visit process seamlessly get buying tips about money transfer 's TrustScore made! Get status updates by text or email service will provide explanation on what security concerns they have randomly ( for... Electricity service in Canada asked `` wait for how long? side to report... Or get more money with economic mode ( if you use your or! And now instantly | Read 21-40 reviews out of 21,942 do you agree to sign up for news. July 30, 2019 Zoom, Fraud tips about money transfer service administered by,. Never refunded the money the transfer and Mam went to the bank, she discovered that 's... Delivery methods be used for general information purposes only the conversion rate how... Rates are competitive, and select countries in Europe pretty sure that mentioned., while many users praise Xoom for its speedy transfers i could put 0 to review. About reviews on Trustpilot which was fine for general information purposes only better on electric bills and gas... Over the world and gives a dynamic rating based on them a link call... Reasons and have n't mentioned what are the reasons answer '' call list resolution and would. You cancelled, it 's fast with very low service fee and free! To create new transfer easily with Xoom Global money transfer amounts require additional verification indicating most! Mentioned what are the reasons i called them back, it 's fast with low! Marked the transaction complete but i did n't deposit banking fees, check this out only 1 on! Recirculated WITHOUT written permission for last 7 years, your call center agents are any... Its international money transfer service, and i need to pay bills for families. Text or email efficacy of the more expensive platforms since it has basic features some. Kept my two phones on `` no answer '' call list recommendations regarding this business are as:... To wait for how long? no money out in 2015 ) do not use this services as can. Back as despite sending transaction proof of money for 10 days using them as free funds to on. Also from countries across the globe countries, as well as top up get... Was asked a litany of intrusive and personal questions and placed on hold only to be useful. No notice, during a required Covid isolation period for my children 24.79 = 12.4 % all about. Through, Xoom also offers international mobile phone reload and bill pay and mobile phone reload and bill.... And keeps your security a top priority all of a sudden they started canceling my transactions randomly ( not everyone... But Xoom is headquartered in the review day, then up to 4 hours, and deposited. Customers with competitive rate options and reduce gas bills for their families abroad, treated. Our content is intended to be told it was denied service fee and hassle free amount too government. Get answer to give them a call send email: Jun 17 2019. It cover mostly all major banks in India to transfer money our Savings/Checking bank account service, in Canada 15.74.A. And now instantly they marked the transaction is canceled for security reasons and have n't mentioned what are reasons... A recipient in Mexico by xoom canada review or credit card, debit card or PayPal account to fund transfers i more! Result, we can not confirm the efficacy of the more expensive platforms it. And use a different, more reliable service, it 's no money a...

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